Frequently Asked Questions
Please see below for some of our most frequently asked questions.
If you can't quite find what you are looking for, please reach out to us at hello@spoonfulofsensory.com.au.
Please see below for some of our most frequently asked questions.
If you can't quite find what you are looking for, please reach out to us at hello@spoonfulofsensory.com.au.
Research suggests that over 80% of a child’s brain has developed by the age of 3! The more we expose babies and children to enriching and stimulating experiences and opportunities, the richer their neural brain networks become.
Each play box contains 5-6 products which have been carefully selected to meet the developmental needs of your child. Each product has been purposefully chosen to enhance cognitive development, stimulate sensory experiences, support motor skill development, encourage social & emotional development, support language & communication skills, build confidence, spark imagination and inspire creativity.
Each play box will also include a comprehensive digital play guide, which will include information on each product in your play box, some helpful ideas on how to use each product, and the key developmental benefits for your child, to ensure you are making the most of playtime with your little one.
We continuously update our play box offerings to ensure that they align with the latest developmental research and are guaranteed to bring joy and happiness into your home.
We currently do not offer this as an option, but we are more than happy to bundle and gift wrap a selection of products for you or your recipient.
Please note - when purchasing individual products from our collection, you won’t receive a digital play guide with them. Our play guides have been developed specifically for our range of carefully curated play boxes.
If you are purchasing additional products, just let us know in the notes section when you check out whether you would like the additional product/s included inside the play box and we will see what we can do.
All of our play boxes have been curated with a careful selection of products in mind, in order to target specific areas of your child’s development.
When you buy one of our play boxes, you will also receive a comprehensive digital play guide, which will include information on each product in your play box, some helpful ideas on how to use each product, and the key developmental benefits for your child, to ensure you are making the most of playtime with your little one.
However, we do also sell all of our products individually! We also sell a range of other developmental and educational toys and games that can purchased individually, or can be added to your play box. Please see our website for our full range of products!
Please reach out to us at hello@spoonfulofsensory.com.au and we will see what is possible.
If you are unsure which play box is best for your baby or child, please reach out to us and we will do our best to assist you.
No, while the products in each play box have been selected for a specific developmental period, your little one will likely enjoy them long after that period has passed!
Whilst we provide age recommendations for each play box, please remember that these are not definitive timelines, as each child explores and develops at their own pace.
Where possible, we have tried to source our products from other small businesses based in Australia. Some of our products are sourced from brands you may already know and love, while others have been handmade with love by clever creatives.
Yes - your child’s safety is our priority. When purchasing from us, you can be sure you are buying a product that has been tested and certified to be safe for your baby/child.
All of our products comply with Australian/New Zealand Safety Standards (AS/NZS 8124), European Safety Standards (EN 71), American Safety Standards (ASTM F963) or International Safety Standards (ISO 8124).
Please adhere to the specific safety information and warnings for each product and always use under adult supervision. Some of our products contain small parts which could pose a choking hazard for young children.
Whilst we provide age recommendations for each play box and product, please remember that these are not definitive timelines, as each child explores and develops at their own pace. These age recommendations do not take into account individual factors such as a child’s physical and cognitive skills and abilities, so please keep this in mind when introducing the play items to your baby or child. Age ratings are a guide only – you know your child best so please use your discretion.
It is your responsibility to thoroughly inspect all products before each use to ensure there are no signs of wear, tear or damage. Please discard the product at the first sign of any wear, tear or damage.
Yes! Our play boxes make the perfect gift. We offer complimentary gift wrapping, and will also include a handwritten note to your recipient. Don't forget to leave a special message for the recipient at the checkout. Please also provide the recipient's name and email address so we can email them their digital play guide!
We are pleased to offer complimentary gift wrapping on all orders. We can also pop in a handwritten note for you! If you would like your order gift wrapped, please let us know by leaving a note in the checkout, as well as a message for your recipient, and we will be more than happy to make this happen.
Yes! You can purchase a digital gift card on our website which will then be emailed to your recipient.
You may wish to cover the cost of an entire play box or product, or the value of the gift card can be put towards your recipient's purchase.
We currently only ship within Australia. Please reach out to us for any international shipping enquiries.
All orders are shipped from Canberra, ACT, Australia.
We will always aim to get your order out as soon as possible, however please allow 1-3 business days for your order to be carefully packed and dispatched.
All parcels will be sent using Australia Post and are shipped from Canberra, ACT, Australia. The estimated delivery times within Australia range from 3-10 business days, depending on your location.
Please note we are unable to guarantee delivery timeframes once your order has been shipped, as this is outside of our control. If you require a faster delivery timeframe, please reach out to us directly at hello@spoonfulofsensory.com.au to
enquire about express shipping rates for your order.
All orders will receive an Australia Post tracking number once dispatched which will allow you to track your order and its estimated delivery.
We have made a number of eco-friendly decisions, including our packaging. All of our packaging is biodegradable, compostable, recyclable or reusable.
We encourage you to make a considered purchase as we do not accept returns for change of mind.
We want you to be 100% satisfied with your purchase, so if you are unhappy or there is an issue with your order, please reach out to us as soon as possible so we can assist you.
If you believe a product you have received is faulty or damaged, please contact us within 7 days of receiving your order so we can assist you.
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